1. Introduction

SQILSOFT is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our dynabot platform (hereinafter referred to as the "Platform"). By using dynabot, you agree to the data processing methods described in this policy


2. Collecting information

We may collect the following information:

- Personal data (name, email address, phone number, etc.)
- Business information (company name, position, etc.)
- Usage data (interaction with our chatbots, IP address, device type, etc.)


3. Use of information

We use the collected information for various purposes, including:

- Provision and support of the Platform
- Improving and personalizing the user experience
- Processing transactions and sending relevant information
- Answers to your comments, questions and queries
- Sending you technical notifications, updates and security alerts
- Monitoring the use of the Platform for troubleshooting and optimization
- Compliance with legal obligations


4. Transmission of information

We do not sell, exchange or transfer your personal information to third parties without your consent, except as required by law. We may share your information with the following categories of recipients:

- Partners and service providers who help us in providing and improving our services
- Law enforcement agencies and government agencies, if required by law or to protect our rights and interests


5. Information protection

We take reasonable measures to protect your information from unauthorized access, modification, disclosure or destruction. This includes the use of modern security technologies, data encryption and regular security checks.


6. Your data protection rights

- Request access to your personal information and receive a copy of the data that we store
- Require correction or deletion of your information if it is inaccurate or no longer required for the purposes for which it was collected
- Restrict or object to the processing of your information in certain circumstances
- Withdraw your consent to data processing at any time if the processing is based on consent